Todo Culebra · operated by Todo Culebra LLC (Isla Tech PR)
Effective date: June 24, 2026 · Last updated: June 24, 2026
This Privacy Policy explains what information the Todo Culebra app and website (todoculebra.com) collect, how we use it, and the choices you have. By using the app you agree to this policy. Questions? Email todoculebra@gmail.com.
| Category | Examples | Why |
|---|---|---|
| Contact & identity | Name, email address, phone number | To create and manage your e-bike rental or other bookings, send confirmations and reminders, and provide support |
| Payment | Card payments and a saved-card reference | To take the reservation deposit and collect the rental balance. Card details are entered into and processed by Stripe; we do not store full card numbers on our servers |
| Location | Approximate and precise device location (only with your permission) | To show your position on the map, calculate distance to beaches/pins, power turn-by-turn navigation, and tailor guidance — used in-app only |
| Messages | Questions you send to the “Coqui” AI guide; SMS you exchange with us | To answer your questions and coordinate your booking |
| Usage & device | Pages/features used, app interactions, approximate region, device/browser type, crash and performance data | To operate, secure, and improve the app |
| Content you submit | Photos/“moments”, reviews, group/community posts (if you choose to post) | To power optional community and map features |
We do not knowingly collect data from children, and the app is not directed to children under 13.
We use trusted third parties to run the service. We share only what each needs, and we do not sell your personal information.
| Provider | Purpose |
|---|---|
| Stripe | Payment processing (deposits, balances). See Stripe’s privacy policy. |
| Google Firebase & Google Analytics | Hosting, database, authentication, push notifications, and usage analytics. |
| Twilio | Sending and receiving SMS booking messages (with your consent). |
| Anthropic | Processing your “Coqui” chat messages to generate AI responses. |
| Mapping & weather data sources | Map tiles and ferry/weather information shown in the app. |
Location is used only while you use the app, to power map, distance, and navigation features. You can grant or deny it at any time, and revoke it later in your device’s Settings. The app remains usable without location — you simply won’t see distance-to-you or live navigation.
If you opt in, we send booking-related texts (confirmations, reminders, balance links). Reply STOP at any time to opt out. Message and data rates may apply.
We keep booking and transaction records for as long as needed to provide the service, resolve disputes, and meet legal, tax, and accounting requirements, then delete or anonymize them. You can ask us to delete your personal data sooner (see below), subject to records we must retain by law.
We use industry-standard measures (encrypted connections, access controls, and a PCI-compliant payment processor) to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data.
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, an in-app notice.
Todo Culebra LLC (Isla Tech PR)
Culebra, Puerto Rico
todoculebra@gmail.com